NadTech
Fast tech support via screen sharing. No waiting for a technician to arrive - we connect remotely and fix the problem while you watch.
Request remote support through the booking form or call directly.
We send you a simple link to click. No software to install permanently.
You can see everything we do. We explain as we go.
Issue fixed, you disconnect, and we invoice for time spent.
Account issues, mailbox problems, Teams setup, SharePoint permissions, and admin tasks.
Gmail configuration, Drive sharing issues, Google Meet setup, and Workspace admin.
Application crashes, installation problems, software configuration, and updates.
Remote scanning and removal of malware, adware, and potentially unwanted programs.
Windows settings, user accounts, startup issues, and performance optimisation.
Error messages, slow performance, connectivity issues, and general tech problems.
Remote support is not suitable for everything. You will need an on-site visit for:
Book an on-site visit for hardware and physical setup needs.
Remote support uses the same pricing as on-site support:
The difference? No travel time means we often resolve issues faster and at lower total cost.
Remote support is available Australia-wide. As long as you have an internet connection, we can help.
Based in Adelaide, but supporting clients in Melbourne, Sydney, Brisbane, Perth, and regional areas.
No need to wait for a technician to drive over. Get your problem fixed in minutes.
Book Remote SupportWe send you a simple link to click that opens a secure screen sharing session. You can see everything we do on your computer, and we explain as we go. No permanent software installation required.
Yes. We use encrypted connections and industry-standard remote support tools. You can see everything happening on screen, and the session ends completely when we disconnect.
Most software issues including email problems, Microsoft 365 setup, virus removal, application crashes, and system configuration. Hardware problems require an on-site visit.
Yes! Remote support is available Australia-wide. As long as you have an internet connection, we can help - whether you are in Melbourne, Sydney, Brisbane, Perth, or regional areas.